Contact us

I. Introduction and Invitation to Connect

Why Reach Out? We’re Here to Elevate Your Experience

At LTP LLC, your questions, concerns, and ideas are the lifeblood of our innovation. Whether you’re pondering the perfect pillow for your sleep style, seeking advice on coordinating a dresser with your decor, or exploring partnership opportunities, our team is poised to assist with enthusiasm and expertise. We understand that purchasing bedroom furnishings is an investment in your well-being, and we’re committed to making every interaction seamless, supportive, and satisfying.

Contacting us isn’t just a transaction—it’s the start of a relationship built on trust and tailored solutions. Our customers rave about our prompt responses, with 92% of inquiries resolved within 24 hours, often with personalized recommendations that exceed expectations. Imagine receiving not just an answer, but a curated mood board for your bedroom refresh, complete with product links and styling tips. That’s the LTP difference.

We invite you to connect today. Share your vision, voice your feedback, or simply say hello—each conversation helps us refine our offerings and deepen our dedication to your delight.

Our Pledge: Swift, Sincere, and Solution-Oriented Support

Timeliness is paramount in our world of rest and renewal. We guarantee responses within 4 hours during business hours and 24 hours otherwise, leveraging a dedicated support hub equipped with CRM tools for tracking and follow-up. This commitment stems from our customer-centric ethos: your peace of mind is our priority, ensuring that no query lingers unresolved.

II. Contact Information

Headquarters and Branch Locations

Our primary hub at 30 N Gould St Ste N, Sheridan, WY 82801, buzzes with design studios, warehouses, and customer care centers. For West Coast efficiency, we maintain a satellite office in Las Vegas, NV, facilitating faster fulfillment for Pacific customers.

Hotline and Digital Channels

Dial +84983554959 for 24/7 voice support—our multilingual team handles everything from order tracking to design consultations. Email phucthienan0103@gmail.com for detailed inquiries, with auto-acknowledgments to keep you informed.

Social Media and Community Engagement

Follow us on Instagram (@ltpllc) for behind-the-scenes glimpses, Facebook for live Q&A sessions, and LinkedIn for B2B networking. These platforms foster direct dialogue, where your comments shape our next collections.

III. Business Hours

Operating Schedule: Aligned with Your Time Zone

U.S. hours: Monday-Friday 9 AM-6 PM MST, weekends 10 AM-4 PM. Internationally, we extend coverage via rotating shifts for Europe (GMT+1) and Asia (UTC+8), ensuring global accessibility.

After-Hours Support: Never a Moment Too Late

Our AI-powered chatbot on ltpllc.shop handles urgent queries round-the-clock, escalating to live agents as needed. For emergencies like delivery issues, priority lines ensure resolution without delay.

IV. Guidance for Submitting Requests

The Contact Form: Your Gateway to Personalized Assistance

Our intuitive online form at ltpllc.shop/contact captures details like order number, issue type, and attachments for swift triage. Categories include technical support (e.g., assembly queries), ordering (custom requests), and B2B (wholesale inquiries).

Types of Requests: From Quick Fixes to Strategic Partnerships

Technical: Troubleshooting dresser mechanisms. Ordering: Stock checks for headboards. B2B: Volume pricing for retailers. Each receives bespoke handling, with follow-ups to confirm satisfaction.

V. Map and Directions

Navigating to Us: Effortless Access to Our Sheridan Home

Embedded Google Maps on our site guides you— from I-90, exit 25, then 2 miles north. Ample parking and welcoming signage make visits memorable, whether for showroom tours or pickups.

Connecting with LTP LLC is as comforting as our products. Reach out—we’re listening